Effective Date: 5/11/26
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU MAY ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Regenesis Health & Wellness (“Regenesis,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of your protected health information (“PHI”) in accordance with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).
1. Our Responsibilities
We are required by law to:
- Maintain the privacy and security of your protected health information
- Provide you with this Notice of our legal duties and privacy practices
- Notify you if a breach occurs that may compromise your information
- Follow the terms of this Notice currently in effect
Protected health information (“PHI”) includes information related to:
- Your medical history
- Health conditions
- Treatments
- Medications
- Laboratory results
- Payment information related to healthcare services
- Other individually identifiable health information
2. How We May Use & Disclose Your Information
We may use or disclose your PHI for purposes including:
Treatment
To provide, coordinate, or manage your healthcare and treatment services, including communication with healthcare providers, pharmacies, laboratories, or other authorized healthcare professionals involved in your care.
Payment
To obtain payment for healthcare services provided, including billing, payment processing, insurance coordination when applicable, and account management.
Healthcare Operations
To support business and operational activities such as:
- Quality improvement
- Staff training
- Compliance monitoring
- Administrative operations
- Internal management
3. Additional Situations Where Information May Be Disclosed
We may disclose PHI when permitted or required by law, including:
- Public health reporting
- Health oversight activities
- Legal proceedings or court orders
- Law enforcement requests
- Preventing serious threats to health or safety
- Compliance with federal or state regulations
4. Communications
We may contact you regarding:
- Appointment reminders
- Follow-up care
- Treatment-related information
- Billing matters
- Wellness or healthcare services
Communication may occur through phone calls, email, text messaging, patient portals, or other electronic means unless you request otherwise.
5. Your Rights Regarding Your Information
You have certain rights related to your PHI, including:
Right to Access
You may request access to or copies of your medical records and health information.
Right to Request Corrections
You may request corrections to inaccurate or incomplete information.
Right to Request Restrictions
You may request limitations on certain uses or disclosures of your information, though we may not always be able to comply.
Right to Confidential Communications
You may request communication through alternative methods or locations.
Right to Receive an Accounting of Disclosures
You may request a list of certain disclosures of your PHI made by Regenesis.
Right to File a Complaint
You may file a complaint if you believe your privacy rights have been violated.
6. Security Measures
Regenesis implements reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure. However, no system can be guaranteed to be completely secure.
7. Electronic Communication & Telehealth
Certain services may involve electronic communication or telehealth technologies. While reasonable safeguards are used, electronic transmission of information carries inherent privacy and security risks.
By participating in telehealth or electronic communication, you acknowledge and accept these risks.
8. Changes to This Notice
We reserve the right to modify this Notice at any time. Updated versions will be posted on our website and become effective upon posting unless otherwise stated.
9. Contact Information
If you have questions regarding this Notice of Privacy Practices or wish to exercise your privacy rights, please contact:
Regenesis Health & Wellness
support@regenesishealthandwellness.com